I have had two of these machines within the past month. Both seem to be faulty.

After being unable to pull a palatable shot with the first machine, I started digging on the internet for answers. Turns out there are several people reporting low temperature issues - I confirmed this using a thermistor probe and found the first machine could only attain a maximum temperature of 89 degrees C

I obtained a replacement. While the replacement machine can attain 93-95 degrees C, it doesn't maintain the temperature and gradually drops to 71 degrees by the end of the pour. According to the authorized repair centre, this machine is faultless and within Breville's specifications.

I will be obtaining a refund for this machine.

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