In English we have a famous expression that says, “You catch more flies with honey than with vinegar.” What this saying means is that when you are complaining about something and you want your problem to be solved, you will get what you want or get what you need easier, if you are nice to the other person, versus if you are being rude to that person. So when you are complaining in English, it is very important that you are still polite. Whatever your problem is, you need to express it in a polite way so that you can get the problem fixed. So in today’s lesson you will learn 15 ways on how to be polite and express what your problem is.
The three most important expressions that are used to start a polite complaint in English are:
1. "I'm afraid ....”
2. “I'm sorry, but ....”
3. “Excuse me...”
The fifteen expressions from today’s lesson to help you complain politely in English are:
1. Sorry, but I'd like to make a complaint about...
2. Excuse me, I have a small complaint to make.
3. I'm sorry to say this, but...
4. Sorry to bother you, but ...
5. Sorry, but I need to complain about ...
6. Excuse me, but there seems to be a problem with....
7. Excuse me, I wonder if you could please help me.
8. Sorry, I hate to complain but ...
9. Excuse me, I think there is a problem with …
10. Excuse me could you please help me resolve an issue with…
11. Sorry, but I'd like to draw your attention to an issue.
12. Excuse me, I understand it's not your fault but...
13. I'm afraid I've got a complaint about ...
14. I'm afraid there's a slight problem with ...
15. I'm afraid I need to let you know about a problem with...
Five extra expressions included in today’s lesson to help you complain include:
1. The trouble is…
2. The problem is…
3. The awful thing is… / The bad part is …/ The terrible thing is…
4. The issue is…
5. I'm a little bit upset because...
Please use these expressions to complain politely in English and solve your problems. Good luck with your English studies!
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