Service Level Agreement: used to define time interval to complete Work Object with in that time interval
Goal : estimated goal interval for complete the Goal time and it should less then Deadline, Goal Time interval calculation are started when SLA triggered .
DeadLine: Calculated Deadline time interval it should always gtr then Goal time, Deadline time interval calculation is started when sla triggered.
PassedDeadLine: Used to Calculate time interval after Deadline time completed, it can be repeat multiple times .Configure approval processes; cascading approvals, authority matrix
Save data to a system of record
