Can remembering the buenos modales (good manners) of our abuelas and tias be adapted to modern discourse and be a kind of “civil” engineering to build conversational bridges between people of differing opinions? Respect and active listening can encourage openness and dialogue to enable people to change their views. Rosanna Dill is from Las Cruces, New Mexico, and grew up with relatives on both sides of the US–Mexico border. Her work has ranged from architecture to IT to film to project management. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at [ Ссылка ]

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