Imagine growing your revenue by €100,000,000 in less than 3 years!

How is this possible?

In this interview, my special guest Gerard Koolen explains how he and his business partners at Lugera were able to increase revenue from €130M in 2020 to €234M by 2022.

You’ll discover the critical success factors, which include: leveraging technology - and even developing their own software, constant improvement through training and development, and empowering employees to make decisions.

What’s even more remarkable is that Lugara’s office in Ukraine had their best performance ever in the midst of a war and they’re currently hiring 26 more recruiters.

Gerard is the Group Managing Partner of Lugera, a multinational recruiting and staffing agency. Gerard started Lugera in Slovakia in 1996 and is now operating in 11 countries in 30 offices with 700 internal staff and 15,000 temps. In fact they’re the biggest independent staffing country in Central and Eastern Europe. In 2022, Herard partnered with James Caan to create Recruitment Entrepreneur CEE.

Episode Outline and Highlights

[02:30] Lugera has grown by €100,000,000 in the last three years.
[07:30] True resilience - how the Ukraine office has continued growing despite the war.
[18:57] Increasing revenue through training and coaching.
[25:45] The benefits and challenges of training and coaching remotely.
[27:36] Gerard shares how they adapt and leverage technology.
[34:30] New Talent Base (NTB) - how their custom ATS builds networks automatically.
[40:51] How technology is a key factor in Lugera’s success.
[44:32] With 700 employees, Gerard must empower people to make decisions.
[46:49] Why Gerard opted to invest and build their own recruitment platform.
[54:23] NTB’s lead generation feature.
[58:48] Partnering with James Caan and Recruitment Entrepreneur.

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