What can #accountants and #bookkeepers learn from an annoying child? 🤔
As Marie Donaldson founder of Fresh Clarity explained in our webinar with The Gap earlier this year, it’s the power of asking ‘why?’
Really listening to your client’s response to this can open up information to help you give them the service and advice they might not even know they need.
Thanks for your pearls of wisdom Marie!
Who’s going to pay more attention to those throwaway comments in future? 🙋♂️
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