A key element of your CRA program is understanding that CRA is not always about creating new opportunities, but is about finding the opportunities that already exist. To do this, you should aim to give each team at least three CRA trainings a year. This will keep team members up-to-date on any new regulations and will help keep your program top of mind. Team members are more likely to forget about CRA when they haven’t heard from you in a long time. But if you train team members to watch out for CRA opportunities, you’re almost guaranteed to come across new services, loans, and investments that are eligible for CRA credit.
So who do you train, you ask? It depends on your bank size and structure, but here is a common list of trainings:
New Hire Training: The first introduction to CRA, do this in person or recorded, keep it quick and high level. CRA Essential Live - [ Ссылка ]
Bankwide Training: Keep this high level and part of your LMS (your learning management system). Highlight how everyone has a role in the CRA program (service etc).
Commercial Lending Partners: This includes small businesses, commercial lending, commercial real estate, all aimed to help you identify community development loans! You can do this yourself or I also help train commercial loan officers using their own credit documents! -[ Ссылка ]
Don’t forget loan ops too, not only for community development loan identification, but also for data integrity training! - [ Ссылка ]
Other departments include Marketing, Investments, Controllers etc. The list can go on and on!
The bottomline here is you need to have a solid training plan in place based on your bank size and plan to deploy training on a periodic basis. And don’t forget to keep it light and fun!
CRA Today helps bankers master the Community Reinvestment Act, get exam ready, and change lives through the power of community development.
Want to learn the CRA basics? Sign up for CRA Essentials Live! A live webinar with Linda Ezuka that shares everything you need to create a solid foundation for your CRA journey. [ Ссылка ]
Ready to take a deeper dive into the CRA? Join your fellow CRA enthusiasts in the CRA Hub as we navigate regulatory change, study core CRA concepts and connect as community development professionals across the nation.
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Are you understating your lending performance? Learn the 5 Foundational Steps to Building an Outstanding Community Development Loan Portfolio with an on-demand training workshop.
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CRA Today Website: [ Ссылка ]
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