Essential Energy's Customer Strategy is about gaining a better understanding of our customer needs so we can make business decisions to help fulfil those needs and make sure that we are keeping pace with the changing energy sector.
We have almost 900,000 customers, ranging from residential to commercial industry across 95 per cent of NSW and parts of Southern Queensland.
With the changing climate conditions, we are continually looking at new technologies and new ways of working to help us maintain the reliability our customers are used to.

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