Travel behavior has changed post-pandemic. One of the most dramatic changes is the rate of last-minute cancellations which could be as high as 1 in 5 bookings. Learn the latest travel trends in regards to cancellation behavior and the steps your property can take to help reduce your last-minute cancellation rate.

0:00 - Webinar Agenda
1:37 - Post-Pandemic Travel Behavior
7:20 - Learn from the Past, Prepare for the Future
10:40 - Keep Your Guest Informed
13:22 - Offer Flexible Cancellation
14:44 - Let Guests Purchase Trip Protection Services
15:14 - Worry-Free Bookings
20:49 - Guest Experience Demo
26:42 - Summary
28:07 - Q&A

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