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KSRTC Cancellation of tickets by passengers:
Tickets booked at KSRTC / authorised franchisee counters can be cancelled at any of counters on production of Original Counter tickets.
Tickets booked through online / mobile booking have to be cancelled through online / mobile only. In respect of cancellations, refunds applicable will be made to the concerned Credit card / Online banking account only.
Guest User: Online tickets booked as Guest User need to be cancelled through “Guest Users Ticket” displayed on the right hand corner side at www.ksrtc.in ( [ Ссылка ]).
Registered User: Online tickets booked by Registered users need to be cancelled by the same user by logging in to his account.
Counter e-ticket: It is mandatory to produce Identity proof along with ticket print-out for cancellation of Counter e-ticket at the counters.
Tickets booked through master franchisee counters (Bangalore-One) have to be cancelled through respective master franchisee counters / KSRTC counters only.
Tickets booked through master franchisee websites (Mobile One and BusIndia) have to be cancelled through respective master franchisee websites only.
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