Access the full course here: [ Ссылка ]
🎯 Key points for quick navigation:
00:00 🏗️ Course Introduction
- Overview of Voiceflow growth team and course structure,
- Three parts: building an FAQ agent, submitting a ticket flow, booking a demo.
00:42 🌐 Getting Started with Voiceflow
- Introduction to the Voiceflow workspace and creating a new AI support agent,
- Importing data from websites to build a knowledge base.
02:22 📚 Enhancing Knowledge Base
- Adding additional data to the agent using sitemaps and URLs,
- Handling limitations on the number of URLs imported at a time.
04:00 ⚙️ Exploring Workflows
- Explanation of different steps within Voiceflow workflows (text, AI, talk, listen),
- Crafting responses, capturing information, and setting conversational logic.
06:19 📊 Debugging and Response Crafting
- Running debug mode to trace the agent's response generation process,
- Adjusting instructions and system prompts for customizing AI responses.
07:41 🚀 Creating New Workflows
- Initiating new workflows and training the agent for specific triggers,
- Next steps: building support AI agent course to further refine workflows.
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The fastest way to build, manage, and deploy AI agents. Use Voiceflow to design, test, and launch chat or voice AI agents — together, faster, at scale.
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