Servion’s cloud contact center software optimizes customer interactions with robust analytics and offers an enterprise-quality contact center on the cloud.
[ Ссылка ]
ServCloud helps enterprises to migrate from other platforms easily, reducing training needs, and giving them an ability to scale up or down to meet unknown demands.
ServCloud is a managed CCaaS and UCaaS platform that connects business needs with customer experience objectives. It offers enterprises the power of security, scalability, and enhanced customer experience.
Whether Inbound, Outbound, Email, Chat, Mobile, Social or Analytics – it is crucial to engage customers in meaningful conversations in their preferred channel – anywhere and anytime – on the cloud.
Cloud based contact center solution offers end-to-end capabilities across voice and multi-channel interactions, simplifies the efforts on contact center management for today’s digital customer.
ServCloud helps you engage with customers across various channels, providing the best omnichannel customer experience. Bring conversations with them in one place, accelerate business outcomes and enhance your digital customer experience.
ServCloud goes beyond delivering a mere cloud-ready production environment by offering a management portal for managing critical information, robust analytics, and actionable insights.
ADAPTABLE CUSTOMER INTERACTION MANAGEMENT
Powered by Cisco’s HCS, it is a multi-channel enabled (inbound, outbound, email, chat, social, mobile) to serve customers in their preferred channel – anywhere and anytime. It comes with unmatched security, resiliency, data recovery and business continuity.
A SINGLE WINDOW TO THE CONTACT CENTER
ServCloud Portal is a one-stop-shop to view and manage information across the contact center and its various applications. The portal extends the control beyond IT to your business and operational teams to get critical information on a timely basis.
CUTTING-EDGE ANALYTICS
The propriety Managed Services Platform is a unified dashboard to monitor the overall performance of your ecosystem. ServIntuit is an omnichannel contact center solution that helps to design a smart preview of customer behavior irrespective of the channel.
Want to get started with CCaaS?
Visit for more information - [ Ссылка ]
