Phil talks with fellow Power CAT Matt Farmer to understand why measuring chatbot performance is so critical and see new analytics that are available for Power Virtual Agents and how you can contribute to this open source project.

See more about Custom Analytics for Power Virtual Agents: [ Ссылка ]

00:00 - Introduction
01:45 - Why chatbots are amazing
02:51 - Why is it important to measure bot performance
03:48 - What do the advanced Power Virtual Agents analytics provide?
05:35 - What new questions do these reports answer?
07:22 - How complex is this solution to deploy?
09:18 - What's planned next?
10:12 - Where to go to get started

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