Customer service speaker and expert Shep Hyken shares seven reasons you should develop a customer service culture for you and your company. In this very short 2 minute tip, Shep gives you seven compelling reasons to work to deliver an amazing customer service experience. Shep Hyken is the CAO (Chief Amazement Officer) of Shepard Presentations. He helps companies develop loyal relationships with their customers and employees. He is the author of hundreds of articles and several books including the Wall Street Journal best-seller, "The Cult of the Customer." For more information about Shep Hyken's speaking programs, go to [ Ссылка ]. For information about Shep's customer service training programs, go to [ Ссылка ]
