In this webinar recording BrainSell highlights SugarCRM's customer service tool, Sugar Serve and how you can leverage the power of the Sugar CX platform for engagement over the complete customer lifecycle.
Some key points discussed:
Productivity – agents can be more productive by having information right at their fingertips
Customer Satisfaction – connect with your customers via voice, chat, email, or self-service
Service Cost Reduction – automate processes to make service simpler and more cost-effective
Sales + Service Alignment – creates stronger customer experiences and drive overall business growth for your company
Visit brainsell.com to learn more or reach out to us at sales@brainsell.com.
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