Agent Portal Demo: Accessing the Dashboard and Signing In

Callcenter 8's Agent Portal is thoroughly demonstrated in this video. It addresses the following main ideas:

Agent Login: Describes how to select between auto, progressive, and manual login methods and how to log in using credentials.

Login Types: Describes the features of each type of login and highlights the distinctions between progressive, auto, and manual logins.
Agent Dashboard: Provides a thorough rundown of the dashboard with important parameters including call volume, conversation time, and session length.

Dashboard Features: Exhibits how to effectively manage calls by utilizing functions like auto-answer, break, and logout.

All things considered, the film serves as a useful manual for agents to comprehend the Agent Portal interface and increase their output.

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