Many organisations struggle to analyse customer interactions to be able to improve their products, and services through real customer data. Come and learn how you can provide contact centre agents with helpful data using the customer conversation, how customer issues can be identified in real time, and solve customer issues faster using AI/ML, and data at speed and at scale.
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Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.
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