Not-for-profit organizations have unique and complex needs when it comes to customer CRM systems. Unlike traditional businesses, these organizations focus on building relationships with donors, volunteers, and members rather than customers, requiring specialized tools to manage these interactions effectively. In 2024, the landscape of not-for-profit CRMs has evolved, offering a variety of options tailored to meet these specific needs. In this video, we'll explore the top 10 not-for-profit CRMs available this year, helping you find the right solution for your organization.

When we talk about not-for-profit CRMs, we're looking at systems designed to support a wide range of organizations operating under the not-for-profit umbrella. This includes associations, educational institutions, healthcare organizations, collegiate groups, and many others. These CRMs must be versatile enough to handle the diverse requirements of these sectors, from managing donor databases to coordinating volunteer activities and tracking member engagement. The solutions we'll discuss today have been selected for their ability to address these varied needs while also being scalable to fit organizations of all sizes.

Whether you're part of a small community organization or a large national charity, finding the right CRM can make a significant difference in how effectively you manage your operations and engage with your supporters. The top 10 CRMs we've identified for 2024 offer robust features, flexibility, and ease of use, making them ideal choices for any not-for-profit entity. So, without further ado, let's dive into our list and see which platforms are leading the way in supporting not-for-profit organizations this year.

The list covered as part of this video:
10. Neon CRM
9. Blackbaud Raiser's Edge NXT/Blackbaud CRM
8. Kindful/Bloomerang
7. Virtuous
6. Oracle CX Cloud
5. LeadSquared
4. HubSpot CRM
3. Zoho CRM
2. Microsoft Dynamics 365 CE
1. Salesforce

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Resources and Links


Read More:

Download our 2024 digital transformation report:
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Download the ERP Selection Guide:
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Download our ERP Selection Requirements Matrix:
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Download ERP Systems Scorecard Sheet:
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Insights on ElevatIQ:
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WBSRocks Podcast:
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If you have any questions or comments about how to navigate the complex ERP system, don’t hesitate to leave a comment on this video or drop us a line at hello@elevatiq.com.

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Background Soundtrack: Away From You – Mauro Somm

#CRM #DigitalTransformation #NonProfitCRM

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