Order to cash, or OTC, has six steps. That’s six steps in the OTC e-commerce cycle that occur from the time you order something, to the time your money ends up on the company’s ledger. Find out more about the six steps of the OTC cycle.

OTC is vital to company success and daily business operations, particularly e-commerce companies. Order to cash sets the basis for payroll processing, supply chain management, and inventory management. Also known as O2C, the OTC cycle is just one part of the QTC, or quote-to-cash cycle.

QTC covers all the business process involved in selling a product, including sourcing, contract lifecycle management, marketing, and pricing. OTC just covers the customer interactions, which are more than just the order-pay-receive process the customer typically experiences.

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