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In this episode, Assoc. Prof. Sarah Townsend discusses diversity, equity, inclusion, and belonging in organizations.

“Inter-group contact is very helpful. It’s something that can reduce bias and change the association that you have with different groups. But if your organization tries to teach the theories without really committing to creating an actual diverse and safe environment, it is difficult to improve the corporate culture.” – Sarah Townsend, Associate Professor.

Sarah Townsend, Interim Assistant Vice Dean of Diversity, Equity, and Inclusion, Associate Professor of Management and Organization, studies the psychological foundations of inequality. Her research reveals the dysfunctional behaviors and physiological costs that can result when individuals’ cultural norms collide with the dominant cultural norms of organizations.

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