Municon 2021: Day 4, Track 1
Crystal Borde, Vanguard Communications
Our audiences should always be at the center of our marketing efforts. Yet, audience needs, challenges, and
interests are often an afterthought. In this presentation, we will explore effective audience inclusion strategies
through a social marketing framework to position overburdened community audiences at the center of
campaign, message, and material development planning and serve as insightful marketing collaborators.
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