Rising food costs are squeezing customers’ budgets, making exceptional dining experiences more critical than ever. Small, strategic CX improvements can make a significant impact on customer decision-making. It's a game of inches, not yards!

How can restaurants create those moments that win customer loyalty?

#CX #restaurantindustry
#customerexperience #hospitality
#foodexperience

*This idea was inspired by Judy Weader at Forrester.
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Dubbed "The Queen Of Customer Experience" by Meta, Blake Morgan is a keynote speaker, customer experience futurist, and author of “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business”, an Amazon, Book Authority, and Porchlight bestseller. She is the host of The Modern Customer Podcast.

Visit her website here: [ Ссылка ]

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