With a general election looming, how does the public really feel about the NHS? And how are the main political parties responding? To scratch beneath the surface, Matthew Taylor sits down with Kate Duxbury and James Frayne to explore attitudes towards the health service. Delving into views on access, performance and staff and perceptions on waste, efficiency and spend, they consider where next for the NHS.
Kate is a research director leading health policy research at Ipsos. James Frayne is a founding partner at Public First.
00:00 Introduction and NHS Confederation's Election Manifesto
02:23 Public Perceptions of the NHS
03:15 NHS as a Priority in the Election
04:35 Challenges for Political Parties
05:14 Public Perception of Government Spending
06:07 Public Support for NHS Principles
09:21 Public Perception of NHS Staff
11:07 Public Perception of NHS Waste and Efficiency
13:28 Public Concerns about Access to Healthcare
15:21 Public Perception of the NHS's Reliability
19:28 Public Perception of NHS Managers
21:51 Potential Vulnerabilities for the NHS
23:18 The Changing Public Perception of Immigration and the NHS
25:42 Engaging the Public in Deeper Conversations
27:08 Public Concerns about Access vs. Long-Term Planning
28:34 Engaging the Public in Productive Conversations
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