Dear customer,
1. Please don’t forget to connect a power cable for your HDMI adapter.
2. If you encounter the problem of unsuccessful connection, please try to click it and re-plug the USB data multiple times.
Contacting us is fastest and most efficient way to solve your problem. You have our promise to get an answer in 24 hours.
Contact us by email: VOPLLSSERVICE@outlook.com
Sincerely
VOPLLS Customer Service Team
