UC Today's Tom Wright hosts Mackenzie Wilcox, Enterprise Sales Executive at ComputerTalk. In this session we discuss the following:

1) The options businesses have to bring Teams to the contact centre
2) The tools businesses need as they update their contact centres
3) Why businesses need to integrate their contact centre with other solutions such as CRM

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Hosted by Tom Wright at UC Today News - Unified Communications & Collaboration Tech News #MicrosoftTeams #Contact Centre #omnichannel

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