In business, the idea that great teams are built solely through harmony is a misconception. True team strength often emerges from passionate disagreements, showing that members are deeply invested in their work.

Superficial harmony can lead to complacency and unaddressed issues. Teams avoiding conflict may fail to confront problems, leading to disruptions. Arguing often indicates passion and drives exploration of all perspectives, leading to robust solutions, as seen with Pixar's candid feedback meetings.

Healthy conflict fosters innovation by challenging the status quo. Managed well, it strengthens bonds and builds trust, as Google's research on psychological safety indicates. Leaders should encourage open dialogue, create safe spaces for expression, and focus on solutions.

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