What makes great customer service? Ken Lee, CEO of DHL Express Asia Pacific shares how the company continues to improve its customer service quality to meet changing customer expectations.

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Welcome to the official YouTube channel of DHL, the global market leader in the logistics industry and The Logistics Company for the world. In our videos, we guide you through our work space and show you moments of achievement and innovation with our partners. Hit the subscribe button now, stay up to date, and gain exclusive insights.

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