As Major Incident Managers when you have challenges with others it is easy to blame or feel combative, but we need to try to see things from the other person's perspective. Developing the right mindset is so powerful for success and collaboration.
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About MIM®

MIM® is the only professional body dedicated to developing, managing and delivering our qualifications in The Global Best Practice IT Major Incident Management®. We work with leading organisations around the world to unleash their talent and effectiveness. We are shaping the future of Major Incident Management.
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Adam Norman is the Founder and CEO at MIM® | He is the worlds leading expert in Best Practice IT Major Incident Management®.
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