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No-shows and late cancellations cost salon and spa businesses a lot of money. So how do successful business owners deal with this?

In this week's video, we're asking a hair salon owner, a massage business owner, and a nail salon owner how they manage their cancellation policies.

Big thanks to Cindy, Shirin, and Carly for taking time out of your schedule to share these valuable strategies and tips with us.

You can use Mangomint to communicate and reinforce your cancellation policy. The ability to keep credit cards on file, charge deposits, and automate SMS and email reminders are some of those tactics you can use to reinforce your spa policy.

Our Guests:

Cindy Noud from Hello Birdie
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Shirin Zakerion from Siren Curl Studio
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Carly Gallagher from The Deep Tissue Spa
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