Bizagi's low-code platform addresses the challenges of order management by communicating and integrating with different solutions, streamlining the process and facilitating efficient collaboration. [ Ссылка ]
0:00 - What is order management automation and its challenges?
0:28 - An overview of the order management process
1:14 - Simplifying order management with Bizagi - Demo part 1: Order Manager's app
1:39 - Demo part 2, Vendor Purchasing Manager's app
2:16 - Demo part 3, Production Manager's app
2:39 - The benefits of order management automation
What is order management automation?
Order management is vital for overseeing your complete lifecycle of customer orders, from purchase to delivery and beyond. Automated order management is the use of technology to automate tasks within the order management process including order processing, tracking, and customer communications. Automating processes closes efficiency gaps and boosts visibility into your orders.
How can I automate the order management process?
The demo in this video shows how the Bizagi platform can streamline the order management process for manufacturers and vendors:
Manufacturer, Order Management Team: John Smith uses Bizagi to gain real-time visibility into all vendor orders. If there's an error with an order, John can quickly communicate with the vendor through the platform.
Vendor: Meanwhile, Mark Brown, the vendor, has his own dashboard view to manage his orders. He can filter and sort the orders based on their status for easy navigation. If Mark needs to request an adjustment, such as updating the shipping address or initiating a return goods request, he can do it effortlessly through the intuitive platform interface. Mark sends a request over to John for review.
Manufacturer, Production department: Jane Bonham utilizes the Bizagi platform to view and update production requests. If there's a delay, she can promptly adjust the delivery dates. Once Jane makes the necessary changes, the Bizagi platform automatically notifies both John Smith and Mark Brown, keeping everyone involved up to date.
Find out more about how Bizagi can automate the order management process: [ Ссылка ]
What are the benefits of automating the order management process?
With process automation, you can ensure that orders are fulfilled efficiently, resulting in satisfied customers who receive their orders on time. Automated order management boosts visibility across operations, ensuring smooth order processing for a streamlined and collaborative process.
Find out more about automated order management in this blog: [ Ссылка ]
