Get a step-by-step guide to signing up for easy, convenient online banking.
How to Reset Password and User ID at 0:08
How to Update Mobile Number or Email Address: at 2:00
Some reminders to keep your account secure:
NEVER give your Username, Password and OTP to anyone. Real BDO Officers will NEVER ask for this information, even with urgent matters.
NEVER click links from fake BDO emails directing you to fake BDO websites. Only go directly to www.bdo.com.ph.
NEVER “Verify Account” via email or SMS.
NEVER give your credit card number, expiry date, CVV and OTP to verify your online shopping transactions.
Got a question? Contact BDO Customer Care on Messenger. Make sure you message the account with the blue checkmark to know it's BDO.
