Ever wondered what The Office can teach us about negotiation? In today's video, I break down one of the most chaotic sales from the show, sharing tips on how to stay calm, listen actively, and ask the right questions—even when someone’s pressing your buttons! What’s the toughest negotiation you’ve faced? Share your story in the comments!
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Welcome! I'm Bob Bordone, a Senior Fellow at Harvard Law School and the Founder and former Director of Harvard Law Schools Negotiation Mediation Clinical Program. I'm also the Founder and Principal of the Cambridge Negotiation Institute and have written and taught on negotiation, mediation, and conflict resolution for more than 20 years.
00:00 Intro
00:26 Dwight's coaching session
07:44 My thoughts
#BobBordone #negotiation #conflictmanagement #theoffice
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