If you're experiencing issues with sound not working on your PS4, there are a few troubleshooting steps you can try:
Check your connections: Ensure that all cables are properly connected to your PS4 and your audio output device, such as a TV or sound system. Make sure the cables are securely plugged in and not damaged.
Verify audio settings: On your PS4, go to the "Settings" menu and select "Sound and Screen." Check the audio output settings to ensure they are configured correctly. You may need to select the appropriate audio output option based on your setup, such as HDMI or optical audio.
Restart your PS4: Sometimes a simple restart can resolve software glitches. Power off your PS4 completely, wait for a few seconds, and then turn it back on.
Test with different audio sources: Connect headphones or another audio output device to your PS4 to check if the issue is specific to your primary audio setup. This can help identify whether the problem lies with your PS4 or the audio output device.
Try a different HDMI/optical cable: If you're using HDMI or optical audio, there's a possibility that the cable is faulty. Try using a different cable to see if that resolves the issue.
Update your PS4 system software: Make sure your PS4 is running the latest system software version. Go to the "Settings" menu, select "System Software Update," and follow the prompts to check for any available updates. If an update is found, install it and see if it fixes the sound issue.
Reset audio settings: In the PS4 settings menu, you can try resetting the audio settings to their default values. Go to "Settings," select "Sound and Screen," then choose "Audio Output Settings." Select "Primary Output Port" and change it to "DIGITAL OUT (OPTICAL)" or "HDMI," depending on your setup.
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