Dr. Dingler and Dr. Henze discuss the fundamental challenges, trends and opportunities of conversational agents. A number of these agents, including Amazon's Alexa, Google's Assistant, and Siri, currently manifest in a wide range of devices and form factors such as smart speakers and mobile apps.
Before Siri and Alexa, there was ELIZA:
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Trailer of the movie Colossus: The Forbin Project:
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Microsoft's Ms. Dewey:
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Publications discussed about conversational agents and smart speakers:
► Habler, F., Peisker, M., & Henze, N. (2019). Differences between smart speakers and graphical user interfaces for music search considering gender effects. In Proceedings of the 18th International Conference on Mobile and Ubiquitous Multimedia. [ Ссылка ]
► Bentley, F., Luvogt, C., Silverman, M., Wirasinghe, R., White, B., & Lottridge, D. (2018). Understanding the long-term use of smart speaker assistants. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 2(3). [ Ссылка ]
► Murad, C., Munteanu, C., Cowan, B. R., & Clark, L. (2019). Revolution or Evolution? Speech Interaction and HCI Design Guidelines. IEEE Pervasive Computing, 18(2). [ Ссылка ]
► Wu, J., Ahuja, K., Li, R., Chen, V., & Bigham, J. (2019). ScratchThat: Supporting Command-Agnostic Speech Repair in Voice-Driven Assistants. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 3(2), 1-17. [ Ссылка ]
Trailer of the movie Her:
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Rasa's Five Levels of AI Assistants:
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Google's ad: The Google Assistant can help you get things done over the phone:
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Biased Bots Study conducted at the University of Melbourne:
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Google's Dialogflow:
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Rasa's Conversational AI systems:
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