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During a customer webinar, our community member, Jim Oguntimein. Jim is the head of operations at a dental practice in Washington DC. He explains the trick he used to get his staff to change to a new dental practice management software. He talks about creating a sense of ownership with his dental staff members. He goes on to talk about how he has clear goals for the staff and their connection to the success of the practice. This is a key lesson in successful dental office management!
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