Here's how to Fix Microsoft Store not working on Windows 11. See details below.
Here are some troubleshooting steps you can take to fix the Microsoft Store app on Windows 11:
1. **Restart your computer.** This may fix minor issues with the Microsoft Store app.
2. **Run the Windows Store Apps Troubleshooter.** This tool can fix problems with the Microsoft Store app. To run the troubleshooter, open the Settings app and go to **Update & Security - Troubleshoot - Other troubleshooters**. Scroll down and click **Run** next to **Windows Store apps**.
3. **Reset the Microsoft Store app.** This will reset the app to its default settings. To reset the app, open the Command Prompt as an administrator and type the following command:
```
wsreset
```
Press Enter and the Microsoft Store app will reset.
4. **Uninstall and reinstall the Microsoft Store app.** This will remove the app and reinstall it from scratch. To uninstall the app, open the Settings app and go to **Apps - Apps & features**. Scroll down and find the Microsoft Store app. Click on it and then click **Uninstall**. Click **Uninstall again** when prompted. To reinstall the app, open the Microsoft Store app and sign in with your Microsoft account.
5. **Update your drivers.** Outdated or corrupt drivers can cause problems with the Microsoft Store app. To update your drivers, open the Device Manager and expand the **Display adapters** category. Right-click your graphics card and select **Update driver software**. Click **Search automatically for updated driver software** and Windows will search for the latest driver for your graphics card. If Windows doesn't find a driver, you can download the latest driver from the manufacturer's website.
6. **Check your internet connection.** The Microsoft Store app requires an internet connection to work. Make sure that you are connected to the internet and that your internet connection is working properly.
7. **Contact Microsoft support.** If you have tried all of the above steps and the Microsoft Store app is still not working, you can contact Microsoft support for help.
i. The following contents help troubleshoot Microsoft Store issues:
- **0x80072EFD**: This error code means that Microsoft Store app cannot connect to the internet or the server. You may need to check your internet connection, reset the Microsoft Store cache, disable proxy settings, or run the Windows Store Apps troubleshooter¹⁵.
- **0x80072EE7**: This error code means that Microsoft Store app cannot find the server or resolve its name. You may need to check your DNS settings, flush the DNS cache, reset your hosts file, or run the Network Adapter troubleshooter¹⁵.
- **0x8000FFFF**: This error code means that there is a catastrophic failure or an unexpected error in the Microsoft Store app. You may need to update your Windows system, reset the Microsoft Store app, register the Windows Store packages, or run the System File Checker tool¹⁵.
- **0x803F6100**: This error code means that the in-app purchase could not be completed because Kid's Corner is active. You may need to sign in to the device with your Microsoft account and run the app again².
- **0x803F6101**: This error code means that the specified app could not be found. The app may no longer be available in the Store, or you might have provided the wrong Store ID for the app².
- **0x803F6102**: This error code means that the specified add-on could not be found. The add-on may no longer be available in the Store, or you might have provided the wrong Store ID for the add-on².
- **0x803F6103**: This error code means that the specified product could not be found. The product may no longer be available in the Store, or you might have provided the wrong Store ID for the product².
- **0x803F6104**: This error code means that the in-app purchase could not be completed because you are running a trial version of the app. You may need to install the full version of the app to complete in-app purchases².
- **0x803F6105**: This error code means that the in-app purchase could not be completed because you are not signed in with your Microsoft account².
- **0x803F700C**: This error code means that the device is currently offline and you need to open your Store settings and toggle the Offline Permissions setting to use this app while offline³.
- **0x803F8001**: This error code means that you do not have an entitlement for the product. You might be using a different Microsoft account than the one that was used to purchase the product³.
- **0x803F8002**: This error code means that your entitlement for the product has expired³.
- **0x803F8003**: This error code means that your entitlement for the product is in an invalid state that prevents a license from being created³.
- **0x00000000**: This error code means that something unexpected happened or you need to try again. You may need to check your date and time settings, reset your Microsoft account password, run a malware scan, or reinstall Microsoft Store app.
