What is the key to thriving in today's digital economy?
The answer lies in mastering customer experience (CX). In this webinar, delve into the world of CX with Columbia Business School’s experts Bernd Schmitt and Markus Giesler, as they walk you through the role of CX in the digital age. From integrating technology to strategizing for competitive advantage and innovating with new tools, this fireside chat is your gateway to transforming customer interactions into powerful business outcomes.
To learn more about Designing Customer Experiences: From Strategy to Execution Program, please visit [ Ссылка ]

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