Quality is all about meeting the needs & expectations of the customer with respect to functionality, design, reliability, durability & price of the product. Quality assurance (QA) is a positive declaration on a product or service which provides guarantee that the product will work without any problems as per our expectations or requirements. In this tutorial Quality Assurance has been discussed in detail including PDCA Cycle. A brief comparison between QA & QC has also been discussed. Different certifications involved in QA process has been discussed with specifically ISO 9000 in detail. This video will be helpful for the Analytical Chemistry students at Undergraduate & Graduate level. This video will also be helpful for analytical chemists working in quality control labs.
#quality_assurance #dr_moin #pdca_cycle
