In the fifth and final video of our series, we delve into perhaps the most often overlooked step to achieving a systemised and consistent business - providing effective feedback. Referencing personal experiences from my time at McDonald's, I explain how they maintain a standard "one right way" through regular, ongoing feedback.
The key takeaway? You need a culture of feedback in your business. It's not just criticism; it's spotting when someone isn't living up to your standards, and guiding them back on course. Ignoring feedback is the quickest way to inconsistency.
To have a systemised and consistent business, these feedback systems are critical.
Remember, we're here to support you in your journey to systemise your business and increase consistency.
If you would like the 9 step blueprint to a consistent business - that's every system and framework you'll need - then check out Chaos to Consistency with the link below.
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“Marianne’s McDonald’s experience makes her one of the world’s most qualified experts on the practicalities of implementing systems and building high performing teams.”
Marianne Page is an award-winning leader and developer of high performing teams; inspiring successful small business owners to build the simple systems and high performing team that will free them from the day to day of their operation; giving them back the time to enjoy a fulfilling life, confident that their business is running as it should.
Marianne developed a number of high performing teams of her own during her 27 year career as a senior manager with McDonald’s, and developed over 14,000 managers and franchisees over an 8 year period as the company’s Training Manager.
For the past ten years, Marianne has worked closely with successful business owners who have over-complicated their life and their business, helping them to develop the systems and the structure that will make their operation consistent, and free them to work on their business rather than in it.
Marianne is the best selling author of Simple Logical Repeatable, The McFreedom Report, and Process to Profit - a book hailed as ‘better than The E Myth’.
Marianne’s mission is to give every business owner the tools, and the mindset they need, to build a scaleable business that supports the life they want to lead.
Useful links:
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www.facebook.com/mariannepageltd
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www.linkedin.com/in/mariannepage
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www.youtube.com/channel/UC5ocNWsGvx2-EJQ6U8vSP1Q
Books:
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