This animation is a product of a collaboration between CNTW NHS Trust and the British Psychological Society, Division of Clinical Psychology (Faculty of the Psychology of Older People - FPOP). The animations in this series are part of a training programme called Communication And Interaction Training (CAIT), which encompasses the ‘Newcastle Model’. This training is supported by a book entitled ‘Communication skills for effective dementia care’ (James and Gibbons, 2019, London, Jessica Kingsley, ISBN-13: 978 - 1785926233).
