How to Recover a Locked Amazon Account? (How to Reopen a Closed Amazon Account). In this video, we will talk about how to recover a locked Amazon account.
Email: cs-reply@amazon.com
How can you recover your locked Amazon account?
Method 1: Contact Amazon Via live Chat.
The quickest way to contact Amazon customer support directly using the live Chat is through the following steps.
1. Sign in to your Amazon Account.
2. Next to Accounts & Lists, tap the small arrow in a red box to see a list option.
3. Scroll down the list and select the option "Customer Service.”
4. Click the box that contains the words "Something Else.”
5. This will take you to a page where you are supposed to pick what you need help with. Select the option "I Need More Help.”
6. Select the option "Start Chatting Now.”
7. Explain that your Amazon account is locked and provide any required verification information. If they ask for any documents, supply them and wait for customer service to evaluate your case. The process could take hours or a couple of days to be completed.
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