Creating a great customer experience is crucial, especially for new and established businesses operating in retail and hospitality. If you don’t create a great experience, many customers will avoid your business or head for the exit not long after entering your premises. There are many ways to encourage a great customer experience, but the potential for using music to create the right mood cannot be overstated. Music really can boost your profitability, as expert Liam Wood of the New World Trading Company explains.
This episode is brought to you thanks to the support of PPL PRS. TheMusicLicence ([ Ссылка ]) from PPL PRS provides a streamlined music licensing service, with a single point of contact, to make it easier to legally play and perform music in public. Visit themusiclicence.co.uk ([ Ссылка ]) to find out more.
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