Go to [ Ссылка ] to learn more about Shep Hyken, customer service speaker and expert.

Professional speaker and New York Times bestselling author, Shep Hyken talks about how it's the same every time, never changing. Day in and day out, it's always the same. Sound boring? It's not when it comes to consistency in delivering customer service -- especially if it's good customer service. It should always be the same. The customer should be able to count on it,

Customer loyalty is based on this concept. If you want to build intense customer loyalty, in addition to all of the customer service you deliver, you must also be predictably consistent.

Brand loyalty depends on three interrelated quality service experiences.

To read more go to [ Ссылка ].

To hear more customer service tips, listen to interviews, read his blog and learn about The Amazement Revolution go to [ Ссылка ]. Shep is a customer service expert and the Chief Amazement Officer (CAO) of Shepard Presentations. As a professional speaker and author, Shep helps companies build loyal relationships with their customers and employees. For information about customer service training go to [ Ссылка ].

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