While it may seem that there’s no such thing as business as usual in this climate, every organization needs to adapt and adjust their operations, keep customers and employees happy, and maintain business continuity. The rapid growth of data volume presents a real opportunity for organizations to leverage it efficiently to understand customer needs and turn those customer insights into actions. Join this session to get a quick overview of Microsoft’s customer data platform, Dynamics 365 Customer Insights, and how it’s helping organizations to overcome data siloes and unify data to gain real-time insights and meet the needs of their customers in these critical times.
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