Operations is the engine that drives a business. This module focuses on the heart of that engine, managing the production process.

Learning Objectives
1. Understand what a manufacturing process is and how it is organized.
2. Understand the importance of process thinking in operations management.
3. Apply the conversion process of operation management in a simple manufacturing scenario.
4. Illustrate an example of a process-dominant layout, and examine the advantages and disadvantages of such a layout.
5. Understand concepts of set-up time, utilization time, production scheduling, and bottlenecks in a simple manufacturing process.
6. Discuss the role and practice of an operations manager in a simple manufacturing scenario.

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