Tutorial on how to improve your ecommerce checkout UX and usability to boost conversion and average order value. Expert insights from two highly experienced ecommerce specialists.
Topics covered:
0:00 Start
01:15 Enclosed navigation
02:35 Internationalisation & localisation
04:20 Guest checkout
05:20 Trust signals and customer support
06:25 Persistent basket summary
07:32 Key usability considerations
08:50 Handling payment methods
09:37 Order confirmation page
10:23 Mobile UX
11:14 New technology and tools
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