Learn how to use the many messaging tools available to you on WhatsApp Business. You can automatically send greeting messages to customers when they first message you. Use quick replies to create keyboard shortcuts for the messages you send frequently. Set away messages to let your contacts know when you’ve stepped away.

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0:00 Streamline your Communication
0:15 The WhatsApp Business App
0:28 Automated Greeting Message
0:50 Quick Replies
1:10 Storing Quick Replies
1:30 Away Messages

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