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JustAnswer Customer: Error Code F7 30 or F7 20 & that blasted beeping !
JustAnswer Customer: I have a Fridgidaire Professional Series Stove / Oven (don't know which version or model # XXXXX where can I find these ?) It is flashing "F7" over the left dial, and "30" over the right side dial on both sides of the stove.
JustAnswer Customer: We tried un-plugging the stove over night, but then the error changed to "F7 20".
JustAnswer Customer: Again we just un-plugged it.
JustAnswer Customer: Unplugged again for another 24 hours, same "F7 20".
JustAnswer Customer: It's been 3 days of no stove.
JustAnswer Customer: Which part should be replaced ?
JustAnswer Customer: I've searched the internet and some boards / pdfs say replace the LR & RR potentiometers, others say replace the UIB, or the EOC.
JustAnswer Customer: I know what the potentiometers are (the control dials for temp), but don't know locations of the UIB or EOC.
JustAnswer Customer: Or even which component should be replaced !
JustAnswer Customer: I have digital multi-meter and ready to test / replace anything, just not sure which to change !
JustAnswer Customer: Thanks !
Tyler Z.: Home Appliance Technician: Hello, and thank you for using this service.
Tyler Z.: Home Appliance Technician: I'll be helping you with your problem today.
Tyler Z.: Home Appliance Technician: Do you have a model number so that I can better assist you?
Tyler Z.: Home Appliance Technician: It should be located on a sticker around the frame of the oven and can be seen if you open the door or remove the drawer below the door.
Tyler Z.: Home Appliance Technician: As for a multimeter, there won't be anything to test for this error so you can put that away.
Tyler Z.: Home Appliance Technician: I'll explain why once I get your model number so I can see your unit.
JustAnswer Customer: I pulled the stove away from the wall, and looked all around it this morning but was unable to find a model #.
JustAnswer Customer: I'm also at work right now, so I will try to reply when I get off work in about 8 hours !
JustAnswer Customer: Thanks for the quick response.
Tyler Z.: Home Appliance Technician: No problem, and just let me know when you can.
Tyler Z.: Home Appliance Technician: The model won't be on the back of the oven, it'll be around the front frame of the oven and can be seen if you open the door or remove the drawer below the door.
JustAnswer Customer: Frigidaire Model # XXXXX 398 DCC
Tyler Z.: Home Appliance Technician: So unfortunately this F7 20 and 30 error code means that your touchpad has failed and needs to be replaced.
Tyler Z.: Home Appliance Technician: Unfortunately the touchpad is part of the display board which means that the entire display control board needs to be replaced.
Tyler Z.: Home Appliance Technician: Below is a link to the part you'll need to order and replace to fix the issue.
Tyler Z.: Home Appliance Technician: Please Remember that when you are asked to give a rating, you are rating My Service and not this website itself or the problem of your appliance.
JustAnswer Customer: The "display control board" part has the touchpad but does it also have the plastic faceplate with the buttons on it ?
JustAnswer Customer: Does the front plastic piece need to be replaced as well ?
JustAnswer Customer: What's the part # XXXXX the front plastic cover ?
JustAnswer Customer: Was able to locate the part at a different supplier (I bought a replacement pump for my washing machine there) for a few bucks less.
Tyler Z.: Home Appliance Technician: The plastic faceplate or "overlay" is separate, but that has no functional part to the oven so unless it gets damaged when you peel it off the old display board, there is no reason to replace it.
Tyler Z.: Home Appliance Technician: Either way, the part number for the overlay isNNN-NN-NNNN
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi
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