If you're interested in my 6-step problem solving template, it's available for free through this link: [ Ссылка ]
Some thoughts and take-aways from my experience with 5 Why root cause analysis.
What type of answers and knowledge are you actually looking to gain from a Five Why.
How does it link to Correction, Corrective action and Preventive action.
How to check the logical flow of your 5 Why's.
And many minor pointers along the way.
Ещё видео!