Dr Stephen Crossley's Keynote address on "‘Troubled families’ or a ‘troubling policy’? Lessons to be learnt from the Troubled Families Programme" at the FRSA 2018 National Conference in Cairns on Wednesday 21 November 2018.
The UK government’s Troubled Families Programme reportedly ‘turned around’ the lives of 99% of the 120,000 ‘troubled families’ identified at the outset of the programme, and within the timescale set out by the then Prime Minister David Cameron. Now in its second phase the programme is working with 400,000 more ‘troubled families’, using a ‘persistent, assertive and challenging’ model of ‘family intervention’, which aims to co-ordinate services to work with families as a whole, rather than as individuals within the same household. The programme has, however, been beset by controversy since it was first announced in 2011.
Dr Crossley’s presentation highlighted lessons that can be learned from the programme. The focus includes consideration of the characteristics of the families that engaged with the programme and the extent to which a ‘family intervention’ approach can help to ‘turn around’ their lives. The misuses of research evidence within the programme and the gaming that occurred around the ‘Payment by Results’ model are also discussed. The presentation will conclude with a discussion of what a more inclusive and supportive service model for marginalised families might look like.
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